{"title":"3.0.0","html":"<h1 id=\"dxm-300\">DXM 3.0.0</h1><h2 id=\"new-features\">New Features</h2><ul><li><strong>Support Request form in DXM</strong>: Customers can submit a support request from within the<br>portal with helpful context such as contact details and incident timeframe (UTC).<ul><li><strong>Why it matters</strong>: Makes it easier to request help and speeds up initial triage.</li><li><strong>Who is impacted</strong>: Any customer needing support.</li></ul></li></ul><h2 id=\"improvements-enhancements\">Improvements / Enhancements</h2><ul><li><strong>Expanded DXM Gateway API coverage</strong>: Additional services are available through DXM Gateway,<br>with consistent access patterns for developers.<ul><li><strong>Benefit</strong>: Simplifies integration work and improves consistency across services.</li><li><strong>Who is impacted</strong>: API consumers and developers.</li></ul></li><li><strong>Intake forms for Onboarding</strong>: API, Application and SSO Federation intake requests are<br>available for users to initiate onboarding to DXM.<ul><li><strong>Benefit</strong>: Simplifies onboarding request submission and data exchange necessary for<br>onboarding.</li><li><strong>Who is impacted</strong>: API, Application and IdP owners.</li></ul></li><li><strong>Storybook updates</strong>: New components were added to Storybook, with a major update to GOM<br>Storybook.<ul><li><strong>Benefit</strong>: Keeping all components in one place makes it easier to manage and search.</li><li><strong>Who is impacted</strong>: Developers.</li></ul></li><li><strong>User Requests Management</strong>: Centralized management of all user requests by Admins. User<br>registration requests that need approval, user support requests, and onboarding intake requests<br>are managed from one space.<ul><li><strong>Benefit</strong>: Simplifies user request management by Admins and means faster response times for<br>users.</li><li><strong>Who is impacted</strong>: Admins.</li></ul></li><li><strong>Monitoring</strong>: Monitor gateway traffic for all onboarded APIs and system health status.<ul><li><strong>Benefit</strong>: Provides reporting and overview for owned onboarded API metrics and gateway<br>traffic for monitoring and further analysis. Allows visibility of DXM health for DevOps.<br>Provides alerts for the dev team to keep the system up and running.</li><li><strong>Who is impacted</strong>: Internal and external customers, platform owner, and internal dev teams.</li></ul></li><li><strong>System Status</strong>: Reflects real-time operational status, including uptime and any incidents<br>affecting services.<ul><li><strong>Benefit</strong>: Provides real-time operational status for services, including uptime and any<br>incidents affecting services.</li><li><strong>Who is impacted</strong>: Internal and external customers, platform owner, and internal dev teams.</li></ul></li></ul><h2 id=\"fixes\">Fixes</h2><ul><li><strong>Navigation reliability fixes</strong>: Corrected cases where navigation could lead to an unexpected<br>destination during Marketplace use.<ul><li><strong>User impact</strong>: Reduces friction when moving between Marketplace pages.</li></ul></li></ul>","publishedAt":"2026-09-03T16:44:13.000+00:00","updatedAt":"2026-09-03T17:58:15.000+00:00","audience":"external"}